PATRICKS POINTS FAQ

• + What is the Patricks Points Program?

  Patricks Points Program is the loyalty program for patricks.com.au
  
  This program allows you earn points for making purchases at patricks.com.au Points earned can be redeemed for discounts towards future patricks.com.au purchases.
  
  If you are already a Patricks site account holder, you have been enrolled in our loyalty program automatically! If not, visit our Patricks Points Program page to enrol. To earn and spend your points, please be sure you are logged in when you place your Patricks orders or use the email address associated with your account.

• + Is there any fee required to join?

  There is no fee to join.

• + How do I join the Patricks Points Program?

  Joining is so easy. All you need to do is create an account here and you’ll be automatically enrolled. If you have an active account with us, you’re already in.

• + How do I earn points?

  You can earn points in a number of ways. Receive 1 point for every dollar spent on eligible patricks.com.au purchases (excluding discounts, taxes, shipping and returns). Additionally, earn points by completing account set up, social media actions and referring friends.

• + How can I earn points via referring?

  Referring a friend is easy. Simply enter your friend’s email here or share the referral link via Facebook or sms. You will receive a confirmation email once your friend successfully clicks on a code and makes a purchase. A 15% discount code will be emailed to you almost immediately. My points have not been added?
  
  Points for completing all action-based campaigns should happen almost immediately. Please allow up to 24 hours before contacting concierge@patricks.com.au for further investigation.

• + Do Patricks Points expire?

  You have 2 years to use your points. Unused Patricks points expire after 2 years of inactivity (if you neither earned or redeemed your points).

• + How can I view my points balance?

  When you are logged in, you can view your point balance on both the Patricks Program page and your Account page.

• + How do I redeem points?

  To redeem earned points, simply log in to your account and shop Patricks.com.au. You can then apply your desired discount.
  Please note that it’s only eligible for non-subscription products.
  
  Please note that Patricks points cannot be combined with other promotions and used on previous orders.

• + Who can help with the Patricks Points Program questions?

  Have questions? We’ve got answers! Please contact our Concierge team with any questions. Please email concierge@patricks.com.au